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AI: The Future of Shopping
Source: blog.google
Published on May 28, 2025
Updated on May 28, 2025

AI: The Future of Shopping
AI is transforming the way consumers shop, offering tailored experiences that adapt to individual preferences. This technology is at the forefront of innovation on platforms like Google and YouTube, where personalized content and interactive tools are redefining the shopping experience.
Consumer behavior has always been unpredictable, but AI is providing businesses with new ways to connect with shoppers. Through engaging experiences on Google and YouTube, companies can now deliver ads and shopping options that are tailored to each person’s interests. This shift requires a combination of speed and advanced technology, both of which AI provides in abundance.
In the past year, generative AI applications have significantly improved image generation and product curation. These advancements allow businesses to create more relevant and visually appealing content. AI has also been integrated into campaign management tools, simplifying data handling and enabling more effective advertising strategies.
The Role of Google and YouTube in Shopping
Google and YouTube play a pivotal role in the shopping journey. Consumers turn to these platforms for a wide range of queries, from specific product searches to discovering new brands. According to recent data, people use Google for over a billion shopping-related searches daily. This highlights the importance of being present throughout the consumer’s decision-making process.
"Consumers often discover new favorites while browsing, and Google’s platforms are where many of these discoveries happen," said a Google spokesperson. "In fact, two-thirds of purchases involving a new brand, product, or retailer were influenced by searches on Google or YouTube."
Creators on YouTube are a major driver of these discoveries. They build communities around their content and significantly influence watch time. Online users tend to trust creator recommendations more than those on other platforms, making YouTube a valuable channel for brands to reach potential customers.
Enhancing Shopping with AI Tools
AI-powered tools are enhancing the shopping experience in various ways. For example, Google’s AI Overviews, Circle to Search, and Lens features allow users to express their needs more effectively. These tools have expanded the types of questions people can ask, leading to more opportunities for businesses to connect with consumers.
"The launch of AI Overviews has increased the volume of commercial queries," noted a Google representative. "This shows that people are embracing new ways to search and shop, and AI is at the heart of this transformation."
Other innovations include ads in Google Lens, AI-powered Google Shopping, and 3D spins for product images. Virtual try-on features have also been expanded to include dresses, allowing shoppers to see how products look on them without leaving the digital environment. These tools provide tailored recommendations and help consumers make informed decisions.
The Challenge of Capturing Attention
Capturing consumers’ attention remains a key challenge for businesses. However, AI is helping to address this issue by making advertising more relevant and engaging. For instance, interactive ads on YouTube allow viewers to learn about products without interrupting their viewing experience.
Brands can also partner with creators through partnership ads, leveraging the trust and influence creators have built with their audiences. This collaboration helps businesses reach new customers and drive engagement in more authentic ways.
Looking Ahead: Google Marketing Live
Google is committed to helping businesses navigate the evolving shopping landscape. To share the latest developments and gather feedback, Google Marketing Live will be broadcast live from the Bay View campus on Wednesday, May 21.
"We want to hear from businesses about their needs and challenges," said a Google executive. "This event is an opportunity to explore how AI can continue to shape the future of shopping and help companies thrive in this dynamic environment."
As AI continues to advance, its impact on shopping will only grow. By embracing these technologies, businesses can create more meaningful connections with consumers and stay ahead in the ever-changing world of e-commerce.