Claude AI: Transforming Enterprises

Source: anthropic.com

Published on October 2, 2025

Enterprise AI Transformation with Claude

As a leader in enterprise AI, Anthropic develops advanced models for industries demanding precision, including coding, cybersecurity, and financial services. Claude Sonnet 4.5 delivers significant results, such as cutting vulnerability response time by 44% for security firms like HackerOne. It also facilitates investment-grade financial analysis at companies such as NBIM, and helps developers at Netflix and GitHub handle complex, code-related tasks with accuracy. Here's how five leading organizations are using Claude to drive change within their operations.

Novo Nordisk: Accelerating Pharmaceutical Documentation

Drug development relies heavily on documentation, which was a bottleneck for Novo Nordisk, the maker of Ozempic. Clinical study reports can reach 300 pages, and writers completed only about 2.3 reports each year. Delays cost up to $15 million daily in potential revenue, and more importantly, patients with chronic conditions face longer waits for treatments. Novo Nordisk assessed AI providers for clinical data accuracy and then created NovoScribe, an AI documentation platform using Claude models on Amazon Bedrock, Claude Code, and MongoDB Atlas. The platform combines semantic search with expert-approved text, generating regulatory-grade documentation that receives positive feedback. Documentation time dropped from over 10 weeks to just 10 minutes—a 90% decrease. Device verification protocols now need only one user instead of entire departments, and review cycles decreased by 50% as quality improved. The team extended NovoScribe to cover device protocols and patient materials, producing complete study booklets in under a minute, a task that previously took months with external agencies. Using Claude Code, even non-technical team members can prototype features in hours, allowing their 11-person development team to expand capabilities without increasing in size.

Waheed Jowiya, Digitalization Strategy Director at Novo Nordisk, stated that in their highly regulated sector, they cannot simply input data into a large language model without careful consideration. He added that conversations with Anthropic provided guidance on securely using Claude for strategic tasks, planning, and code generation.

Cox Automotive: Enhancing Car-Buying Experiences

Cox Automotive, a major automotive services and technology provider, sought to transform the car-buying experience across its dealer network. Integrating Claude into VinSolutions CRM, Autotrader PSX, and Dealer.com, they chose Claude for its performance in latency, cost, and accuracy. Sonnet is used for tasks requiring deeper comprehension, while Haiku handles high-volume, rapid-response situations. The impact was immediate, as consumer lead responses and test drive appointments more than doubled through VinSolutions CRM. AI-generated vehicle listings received 80% positive feedback from sellers. The managed services platform reduced dealer website content creation time from weeks to same-day delivery, creating over 9,000 client deliverables to date.

According to Ben Flusberg, Chief Data Officer at Cox Automotive, Claude is consistently a top-tier generative AI model that continues to drive innovation with each update.

Palo Alto Networks: Boosting Development Velocity

For Palo Alto Networks, a leading cybersecurity firm, developers spent 30-35% of their time in initial development, where critical bugs often emerged. New developers needed months to understand and contribute to complex codebases. They required an AI solution that prioritized safety and security while accelerating their global engineering organization. After evaluating various providers, they selected Claude on Google Cloud's Vertex AI for its coding performance, security standards, and seamless integration. The result was a 20-30% increase in feature development velocity and a significant reduction in onboarding time, from months to weeks. They have integrated 2,500 developers to work with Claude, with plans to reach 3,500. Junior developers with no prior experience completed integration tasks 70% faster with Claude. The company is also pioneering an AI post-processing system in CI/CD to automatically improve variable names, add comments, and generate unit tests.

Gunjan Patel, Director of Engineering at Palo Alto Networks, noted that Anthropic prioritizes safety and security more than other LLMs, discussing security implications in every meeting, which is crucial for a cybersecurity company.

Salesforce: Autonomous AI Agents

Enterprises increasingly need AI systems capable of reasoning through complex scenarios, making decisions, and acting across systems without constant human input. Salesforce integrated Claude models to power Agentforce Agents through Einstein 1 Studio, creating a platform where AI can plan and execute on behalf of employees and customers. All interactions with Claude are routed through Salesforce's secure AI systems, with safeguards like dynamic grounding and toxicity detection through the Einstein Trust Layer, ensuring responsible AI use. Salesforce customers now use autonomous agents to orchestrate complete end-to-end workflows, analyzing customer data to identify opportunities, executing transactions, and updating records across multiple platforms—all without human intervention. This represents a fundamental shift from AI-as-assistant to AI-as-autonomous-collaborator. Developers can tailor agents for industry-specific use cases in sales, marketing, and customer service, choosing Claude models that balance intelligence, speed, and cost for each workflow.

According to Kaushal Kurapati, Senior Vice President of Product for AI at Salesforce, their partnership with Anthropic allows customers to integrate their own LLMs, introducing Claude models with varying levels of intelligence, speed, and cost-effectiveness, which allows users to tailor their CRM applications to their specific needs.

IG Group: Automating Analytics

When IG Group, a global leader in online trading, assessed multiple AI providers, Claude consistently outperformed competitors in demanding use cases. The Data and AI transformation team strategically deployed Claude to automate analytics workflows, assist HR managers in generating consistent performance feedback, and enable marketing teams to produce multilingual content while adhering to strict regulatory requirements. The results were impressive, with analytics teams saving 70 hours each week and redirecting resources to higher-value strategic activities. Productivity doubled in certain instances, and marketing saw triple-digit improvements in speed-to-market while reducing agency dependence. The company achieved full ROI within three months.

Olga Pirog, Global Head of Data and AI Transformation at IG Group, stated that Anthropic is the only generative AI company that consistently delivered on time, making them a reliable partner for driving business transformation.

Organizations such as Novo Nordisk, IG Group, Palo Alto Networks, Cox Automotive, and Salesforce are leading the way by integrating Claude into their core operations and customer-facing products, expanding use cases across teams, developing agentic systems that transform workflows, and achieving genuine AI transformation.

Research-Driven Reliability

This enterprise transformation is facilitated by Anthropic's core research in AI safety, interpretability, and alignment. Work in mechanistic interpretability enables the creation of models that are not only powerful but also predictable and auditable. Through alignment research, techniques have been developed that make Claude inherently steerable, allowing organizations to align AI behavior with their specific values and requirements without extensive fine-tuning. This research translates directly into operational confidence for enterprises deploying autonomous agents in regulated industries or mission-critical operations. As a result, enterprises can trust Claude with increasingly autonomous responsibilities, knowing that the research rigor underpinning its capabilities also ensures its safety and controllability at scale.

Whether you're just beginning to explore AI or already deploying agents at scale, Anthropic provides the resources to help you succeed. Contact our Sales team to learn more.